Owning a machine supplied by CLAAS EASTERN is just the start of a long and mutually beneficial relationship between you, our valued customer and your dealer.
In most cases we at CLAAS EASTERN will offer an installation service to ensure you are familiar with your machine and that you achieve the machines maxmimum potential, so gaining the maximum return on your machinery investment. Your CLAAS, HORSCH, LEMKEN or SAMSON machine will be fully optimised by an installations expert to meet your requirements.
Working closely with our Technical teams, our Installation Specialists will either attend in person or arrange for a factory trained CLAAS, HORSCH, LEMKEN or SAMSON expert to call on farm. The Specialist is responsible for ensuring your driver fully understands the basics of the machine including daily maintenance and accessories & modifications available to achieve the very best performance. They will also advise on servicing and spare parts
The visit may be several days after delivery to ensure your team have already had chance to familiarise themselves with the operators handbook.
This Service is not intended to replace your training systems or your responsibility to follow the written guidance in the Operators Handbook, it is a second level of support that we are keen to offer to help you gain the very best from your machine.