Harvesting the Future: this is our shared objective. Committed to an international outlook and family values, CLAAS offers an environment shaped by mutual respect and scope for individual develop­ment.

As a Machine Demonstration & Installation Specialist, you will collaborate with sales and service teams to ensure that our products meet the needs of our customers and that our staff are well-informed about the latest advancements and features.

The successful candidate will be responsible for providing in-depth operational knowledge and support for all CLAAS and third-party machines including on board digital products.

Main Duties:

• Develop and maintain a comprehensive understanding of CLAAS and third-party products and how to optimise the operation of these products on site with customers.
• Conduct on-site visits to demonstrate a varied range of products highlighting the features and benefits to the customer.
• Plan and carry out the handover process of new and used products liaising with the sales and aftersales teams to enable a seamless and high-level experience for the customer.
• You will continually work with customers to optimize their products to enhance their productivity and efficiency.
• Serve as a first point of contact for customers with Connected Support Packages.
• Serve as secondary point of contact for technical queries from service departments for off-board products.
• Provide technical support and troubleshooting assistance to ensure optimal product performance.

Qualifications:

• Minimum of 3-5 years of experience in the agricultural equipment industry or a related field.
• Strong technical knowledge of tractors, implements, harvesters, and digital technologies.
• Excellent communication and presentation skills.
• Proven ability to work collaboratively in a team environment.
• Willingness to travel as needed.

Your contact: Mark Palmer
Phone: 07881 106772

To apply: To formally apply for this role, please send your full CV and covering letter to [email protected]